Trial terms

The 14-day trial, in plain language.

This page explains what you're agreeing to when you start a Sengol trial. It is not a substitute for the licence agreement you receive by email, which governs if the two ever disagree.

Two paths, one trial

A Sengol trial is 14 days of full capability — nothing is held back, gated, or watermarked. You choose how you run it:

  • Try it hosted. We provision a private Sengol instance on our AWS account for you, ready in about three minutes, pre-loaded with a reference agent and sample evidence.
  • Run it yourself. You install Sengol inside your own network — Docker Compose, Helm, Terraform, or pip install sengol — under a 14-day licence file. Your data never leaves your network under this path.

Both paths come from the same signup. Picking one is not a commitment to the other, and you can ask us to switch you before day 14.

Who can start one

  • Corporate email only. Trials are provisioned against a work email address at the company evaluating Sengol. Personal addresses (Gmail, Outlook, Yahoo, Hotmail, iCloud, Proton and similar) are not accepted at signup.
  • One trial per domain. A given company email domain gets one active trial at a time, regardless of which path is chosen or who on the team requests it. If your organization needs a second concurrent trial, email trial@sengol.io.

What data a hosted trial holds

Hosted trial instances are for evaluation, not production traffic. They are provisioned with a reference agent and synthetic or non-production data only — do not point a hosted trial at real customer data, real accounts, or anything you would need to retain past the trial. A hosted instance is destroyed at day 14, along with everything on it. If there is evidence you want to keep — an exported pack, a report, a screenshot — export it before day 14.

Self-hosted trials are different: the instance runs on your infrastructure from the first request, and nothing about the trial licence changes where your data lives or who can see it.

What expiry does — and does not — do

When a trial (or, later, an annual licence) reaches its expiry date, one thing happens: Sengol stops evaluating new agent calls and stops gating new deploys. That's it.

Expiry does not take away access to evidence you already have:

  • The Console keeps serving reads — you can still browse and search records already written.
  • Export keeps working — you can still pull an evidence pack for a period that already ran.
  • sengol-verify keeps verifying — it's a separate open-source tool with no dependency on Sengol and no licence check of its own, so a lapsed Sengol licence has no effect on whether your evidence still verifies.

A lapsed licence is a reason to renew, not a reason evidence you've already signed becomes unreadable.

Licences verify offline

A Sengol licence file is checked locally, against a public key, at startup and periodically at runtime. There is no phone-home: Sengol does not call home to validate a licence, and a fully air-gapped self-hosted install works the same way a networked one does.

After the trial

Sengol is proprietary software from version 2.0 onward — there is no free tier. To keep using Sengol past day 14, you convert to an annual licence. Talk to us before or after your trial ends:

Talk to sales

Questions

Anything on this page unclear, or a situation it doesn't cover — email hello@sengol.io and a person will answer.